Support that follows the sun.
Tickets hand off between offices as each one wakes up, so no customer waits for morning.
09:00 AEST
Sydney
Opens the day with every overnight ticket triaged and summarised.
09:00 GMT
London
Takes the handoff with owners, notes and drafts already in place.
09:00 EST
New York
Closes the loop and leaves a clean queue for Sydney's morning.
Support that follows the sun.
Tickets hand off between offices as each one wakes up, so no customer waits for morning.
09:00 AEST
Sydney
Opens the day with every overnight ticket triaged and summarised.
09:00 GMT
London
Takes the handoff with owners, notes and drafts already in place.
09:00 EST
New York
Closes the loop and leaves a clean queue for Sydney's morning.
Support that follows the sun.
Tickets hand off between offices as each one wakes up, so no customer waits for morning.
09:00 AEST
Sydney
Opens the day with every overnight ticket triaged and summarised.
09:00 GMT
London
Takes the handoff with owners, notes and drafts already in place.
09:00 EST
New York
Closes the loop and leaves a clean queue for Sydney's morning.